Esse

Questions on Esse

• From Dom at 2/5/13 11:56 PM
  • Do you ever have sales? And can it be cleaned?
    
  • Hi Dom,
    Thank you for the question.
    Most of our items do have a removable washable cover, please call customer service if you cannot find the information as we will be able to supply it off the top of our head.
    As far as a sale, we are offering a discount at the top of our site- 20$ off every 100$ which give a discount on an item that is 400$ down to $320
    
    Please call if you need any further assistance. 866-542-7283 9 am - 7pm M-F EST aznd Saturday 12pm - 5pm.
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• From Al at 2/15/13 7:36 PM
  • A while back your website had more colors to choose from for this piece of furniture than what you have displayed on your website now. Is there anyway to order a gray, charcoal color or even custom colors for this piece of furniture?
  • Dear Customer,
    Thank you for the question! We are actually about to launch the Esse in the Decor Velvish colors (all except black). There will be an option for Grey in those color options, but unfortunatly we do not make custom pieces. Keep checking back in the next month or so and we will have them ready for purchase! We are excited about the extensive options those colors will bring to the table!
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• From K- at 2/26/13 11:10 PM
  • Does this chair come with a warranty?
  • All Liberator Items are manufactured with a 1-year warranty.
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• From Jay Palazzo at 4/2/13 7:26 PM
  • Just before you revised your website you had a clearance section. I was just about to purchase the Esse in pebble green when you removed the clearance section from your new website. Do you still have a online clearance section??
  • Dear Customer,
    
    Thank you for your inquiry.
    
    Unfortunately, the Pebble Green fabric has been discontinued. On our new site, the "On Sale" section shows the different products that are currently "On Sale" but there is not a Clearance section at this time.
    
    Thank You,
    
    Ticket System
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• From Z at 4/8/13 2:34 AM
  • How to choose between Esse or Esse Chaise?
  • Best things to look at to determine which shape you want to purcahse:
    1. Look at the dimensions (the Esse is wider-might be harder to straddle if you have short legs)
    2. Check out the curvature of the shape (the Esse -is cut with a mini scoop, when the Esse Chaise doesnt need the mini scoop because it is longer and narrower)
    3. Check out the fabrics! What works best with your decor, and will be used most often.
    Hope these points help, but if your still stuck please call Customer Service-we are here to help 770-246-6400 #3 for Customer Service between the hours of M-F 9-7p EST Saturday 12p-5p EST.
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